The key

It should be so simple. Why do I always fall into the trap of thinking that things will be simple? I am 52 years of age for heavens sake, I should have learnt by now. Nothing is ever simple.

A few weeks ago whilst shopping I stopped at the key cutter’s kiosk. I wanted to get a spare key for our car, we have only ever had just the one key. I was told that because we drive a Chevrolet they were unable to cut a new key, they do not hold blanks for this make of car. They might be able to order one in but it could take a while. Owl searched online and placed an order for two spare key blanks. He had a little trouble placing his order, so we now have four blanks.

Today I took two of these blanks back to the kiosk and asked them to cut the two keys for us. I placed the two blanks on the counter, only to be told.

“We can only cut keys from our own blanks.”

“But you don’t keep blanks for my car.”

“Ah yes Chevrolet, I remember you came in before. Sorry even if you got these blanks from Chevrolet we cannot cut them. We can only cut blanks that we stock.”

“So what am I supposed to do then? If you don’t stock the blanks and you can’t use another blank?”

” You could try an independent key cutter, they might do it for you. Unfortunately we can’t because it’s our Company policy. In the past it has been done and then the key has got stuck in the ignition leading to a claim for hundreds of pounds.”

Oh why had I not known it would be down to this litigious society that we are forced to live in these days.

Thinking about things not being as simple as they should be I had already had a feeling of let down having visited one of the main high street banks. I am sure that I have mentioned before that I am now the new treasurer for our writing group. I have been attempting to get the signatures on the Group’s bank account changed. It took a while to get the relevant forms downloaded and printed. Next the three of us who would be the new signatories had to take our forms into a branch of the bank to get our signatures authorised. I took mine in weeks ago. I was then told that I had to collect these forms from the others and bring them in together. This week I finally had all the forms, took them to the bank this morning only to be told that I now need to get another form signed by two of the existing signatories. Only then can the forms be sent off to the correct department, wherever that may be. I can’t even get a statement of our account until everything has been sorted which could still take a few weeks yet. At least I have been able to pay some money in.

Whilst shopping I picked up a screw thread candle bulb for one of our light fittings on the stairway. Obviously I picked the wrong one. Yes it was a screw thread and yes it was a candle bulb, but the screw thread was the wrong size. I guess that tomorrow I shall be out getting another light bulb as well as finding an independent key cutter.

What did you do today that wasn’t as simple as you had expected?

 

 

Cards

It should be simple.

I have two bank accounts one for paying my bills and one for food, fuel and anything else I want to spend on. I have a debit card for each account. One of these cards was due to expire at the end of march. According to the bank a new card should be sent out a month before the old one expires. Nothing arrived.

On the first of march we got married, so I needed to change my name on my bank accounts.  I finally managed to make an appointment and spent an hour with a personal bank adviser. My name was changed on my account but I would still have to change it on my online banking. Two new personalised bank cards were ordered.

By the end of March there was no sign of my new cards. Not the replacement card with my old name or my two new cards in my new name. A visit to my bank revealed that my bank cards had been sent to my old address. A new set of cards were ordered which would be with me by Wednesday (it was Saturday at the time).

I was excited to be getting my new cards on Wednesday but they didn’t arrive, nor did they turn up on Thursday, Friday or even Saturday. Another visit to branch it was agreed that I would wait a few more days. A check was done to see that the cards had been issued and were being sent to the correct address.  By Thursday I still didn’t have my new cards a week after they should have arrived. This time I phoned the branch.

The cards that I had been waiting for were cancelled and yet more ordered. They should arrive on Saturday or Monday. Did I believe they would arrive, well maybe it would be fair to say that I was not convinced but what could I do other than wait. On Friday evening I invited my husband out for dinner. (At our favourite pub along with live music). When I attempted to pay my card was declined. This was my only remaining working bank card. My only access to my money. I had not had any problems using it (even with my old name) until now. Luckily Owl had some cash with him and we were able to pay our bill.

So yet another visit to branch on Saturday morning to learn that when my new non arriving cards were cancelled so was the card I had been using. I would have to manage without any cards until I received the new ones. The cashier helpfully gave me the last digits of the cards I was waiting for so that when I did finally receive them I could be sure that they were the right ones not the cancelled ones.

It was Wednesday (more than a full month since the first cards had been ordered) when to my huge relief the much awaited envelope  containing two bank cards arrived.  At last I could go shopping with my new bank cards with my new married name on them. Even so when I got to the checkout with my groceries I still held my breath waiting to see if my card would work.

Phew we could now eat again.